Description
LIVE COMMERCE INTERN
Department: Live Commerce
Report to: Live Commerce Manager
Location: Singapore
Suitable For Students Studying:
Retail
E-Commerce
Fashion Business
Hospitality & Events
Interns will gain hands-on experience across:
Retail operations
Social commerce
Customer behaviour
Inventory & fulfillment
Product preparation & merchandising
Livestream preparation
Event activations
(A) KEY RESPONSIBILITIES
(I) Pre-Livestream Preparation
Confirm livestream line-ups and show structure
Coordinate with Operations for product withdrawals and availability
Set up studio spaces with programming in mind (rack arrange in show order)
Prepare product lists, live carts, and backup items for quick swaps
(II) During the Livestream
Monitor audience engagement, comment, and cart behaviour in real time
Guide host on:
When to change items
Which colours or styles to priorities
When to revisit high-performing products
Call out promos, brand messages and pacing cues
Make real-time decisions to adjust the show flow for better engagement
Troubleshoot technical or operational issues without disrupting the live
(III) Post-Livestream
Ensure products are packed, returned, or stored properly
Reset studio and shared spaces
Review basic post-live reporting and internal notes for improvement
(IV) Backend & Operational Support
Supervise ad-hoc teams for steaming, folding, hanging, and labelling
Build deep familiarity with YHF’s operational systems and TikTok Shop
Support ad-hoc operational tasks when needed (stock take, data entry, packing)
(B) REQUIREMENTS
You think in flows, sequences, and storytelling
Comfortable directing host and making quick decisions
Strong communicator who can give clear, calm instructions
Organised, detail-oriented, and confident juggling multiple elements live
Enjoys routine but can adapt quickly when the plan needs to change
Interested in live commerce, fashion, production, and audience behaviour
A natural problem-solver who stays steady under pressure
(C) WHAT YOU'LL LEARN
Unlike traditional retail internships focused only on physical stores, this role provides exposure to how next-generation retail brands operate across both online and offline channels.
Plan and program livestream as structured styling shows, not ad-hoc selling
Control the live flow by guiding hosts on what items to feature and when
Ensure every livestream follow a clear run-of-show that drives engagement, storytelling and conversion
Hands-on learning environment
Portfolio-worthy exposure to modern retail operations
Support hosts, audience, and operations to deliver a smooth, confident live experience