Manager, Partnerships

Job Responsibilities and Duties:

• Identify, negotiate, review and close agreements with local and international partners (Acquirers, Payment Providers, Integration / Platform partners, etc)

• Oversee the implementation of new partners that includes payment modes, payment methods, modification such as new settlement currency, features (eg 3DS), applications, etc. This includes but not limited to:

  • facilitate the introduction and appropriate discussions between relevant RDP departments (such as Underwriting, Support, Finance, Sales) and the appropriate contacts of the partner

  • provide relevant integration documents

  • provide relevant test and production credentials where appropriate

• During post implementation phase of the partnership:

  • act as the central point of escalation for any matters between the relevant RDP departments (such as Underwriting, Support, Finance, Sales) and the appropriate contacts of the partner

  • ensure that any issues raised by the partner are appropriately addressed in a timely manner

• Develop close business relationships with existing partners

• Analyse existing partnerships and identify new opportunities to unlock additional value for the company including incentive for implementation where applicable

• Develop meaningful partnerships with potential local and international partners

• Understand the details of our products/services and partner networks thoroughly

• Share ideas and feedback on local trends including competitor insights, customer needs, sales, product and marketing information

• Undertake ad-hoc projects and tasks as assigned by the company

Requirements:

• Degree in Business with at least 3 years’ relevant experience

• Good understanding of the ecommerce payment market would be an advantage

• Problem solving and good analytical skills

• Desire for continuous learning and self-development

• Entrepreneurial and ambitious

• Self-motivated with high level of energy