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Marketing and Digital Communications Traineeship [GRIT@Gov]

Public Service Division, Singapore Government

Full Time Singapore Mid Level Competitive
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Description

[What the role is]

The trainee will play a key role in the comprehensive revamp of the People's Association Corporate Website on the Isomer Next platform, to better position the website as a key touchpoint to amplify PA’s key narratives and touchpoints. This position offers extensive exposure to website development, digital content creation, and integrated marketing strategy.

[What you will be working on]


1. Content Creation & Copywriting:


  • Develop website copy that aligns with PA's brand voice and messaging strategy



  • Create content for various digital touchpoints including landing pages, campaign microsites, and promotional materials



  • Collaborate with stakeholders to transform technical information into accessible, user-friendly content



  • Conceptualise and design visual assets to build engaging content and enhance the depth of storytelling



  • Support content localisation efforts for diverse community engagement



2. Integrated Marketing Campaigns:


  • Assist in developing and implementing integrated marketing communication strategies for campaigns, harnessing the website as a key channel



  • Support thematic campaign planning including content calendars, messaging frameworks, and channel strategies



  • Coordinate cross-platform content distribution to maximise campaign reach and engagement



  • Analyse website performance metrics and provide insights for future campaign planning



  • Collaborate with internal teams to align website content with broader marketing objectives



3. User Experience Enhancement & Website Development:


  • Support website architecture planning and information hierarchy development



  • Ensure content structure supports optimal user engagement and conversion



  • Conduct user research and identify areas for improvement in website usability and accessibility



  • Propose and implement UX enhancements aligned with team directions and user needs



  • Develop user journey maps and content strategies that support seamless navigation



  • Collaborate with stakeholder divisions to gather, curate, and incorporate website content



  • Manage content updates ensuring accuracy, relevance, and brand consistency



  • Assist in content migration and quality assurance processes



4. Brand Implementation & Visual Coordination:


  • Work closely with the brand team to implement visual design elements across digital platforms



  • Ensure consistent branding and messaging standards across the website and marketing materials



  • Support the development of brand guidelines for digital content creation



  • Coordinate visual assets and multimedia content integration



5. Digital Analytics & Performance Optimisation:


  • Gain exposure to SEO best practices and website optimisation techniques



  • Support website performance tracking and analysis via WOGAA and other analytics tools



  • Assist in generating insights from user behaviour data to inform content and UX improvements



  • Monitor campaign performance across digital channels and provide recommendations



6. Documentation & Strategic Reporting:


  • Maintain comprehensive documentation of website changes, content updates, and campaign activities



  • Prepare progress reports, performance analyses, and strategic recommendations for stakeholders



  • Support presentation development for senior management and cross-functional teams



  • Document best practices and lessons learnt for future projects



[What we are looking for]




  • Relevant tertiary education in Communications, Marketing, Digital Media, or related fields



  • Excellent written and verbal communication skills with strong attention to detail



  • Interest in digital marketing, content creation, and website development



  • Experience in UX design and mapping of user journey would be a plus



  • Strong communication, collaboration and interpersonal skills.



  • Collaborative team player who can work effectively with multiple stakeholders



  • Ability to adapt to a fast-paced and dynamic work environment.


About Public Service Division, Singapore Government

Description pending