Marketing Coordinator

About Us:

Henatenn is an Integrated Omni-channel Commerce and Supply Chain Solutions Enabler, driven by the vision of connecting businesses worldwide with ease through evolving technological innovations.

The Group’s three affiliates serve the beauty and fragrances industry:

• NEFERTI – Global Supply Chain Solutions

• NOVELA – Premium Consumer Retail & Cross-border E-Commerce

• DTB – Brand Acquisition, Distribution & Marketing

Customer-centricity and warmth are at the heart of Henatenn’s DNA, fostering lasting partnerships—many over a decade—that have fueled sustainable growth. Internally, Henatenn is an equal-opportunity, nurturing workplace where creativity, growth, and collaboration thrive, building a high-performance team that celebrates success together.

With a unique, innovative supply chain and distribution network, Henatenn has achieved annual revenues exceeding SGD 200 million. Expanding beyond its Singapore headquarters, the Group is well on track toward its goal of a truly global presence.

About the Role:

We are looking for a proactive Marketing Coordinator to support the execution of integrated marketing and CRM initiatives, with a strong focus on social media engagement and campaign delivery.

Key Responsibility

·       Social media & Community Operations
Support the day-to-day operations of the brand’s social media channels by scheduling posts, monitoring comments and messages, and responding to customer inquiries in line with brand guidelines.

·       Marketing Campaign Support
Assist in the execution of marketing campaigns by coordinating with internal teams to ensure marketing assets are correctly prepared, scheduled, and deployed across relevant channels.

·       CRM & Loyalty Administration
Provide operational support for CRM and membership programmes, including responding to standard customer queries, updating FAQ content, and assisting with routine customer communications and loyalty initiatives.

·       Event & Activation Support
Provide hands-on logistical and administrative support for offline brand activations, pop-up events, and marketing launches, including on-site support during event or campaign days where required.

·       Reporting & Administrative Support
Assist in compiling weekly performance reports, tracking competitor activity, and maintaining organised records of creative assets and campaign materials.

Requirement

·       Diploma in Marketing, Communications, or a related discipline.

·       0–2 years of experience in marketing, social media, or content operations; fresh graduates with relevant internship or project experience are welcome.

·       Comfortable using social media platforms such as Instagram, TikTok, and Xiaohongshu (Red Note) for content posting, community monitoring, and basic engagement activities.

·       Strong organisational and administrative skills, with attention to detail and the ability to manage multiple routine tasks accurately.

·       Good written and verbal communication skills in English and Mandarin. Mandarin proficiency is preferred to support platform moderation and basic customer communication where required for Xiaohongshu.