*NEW* CRM & Marketing Executive $3.6K to $4.5K #NJA

The Job:

• Support planning and execution of CRM initiatives to improve customer engagement and satisfaction.

• Manage Customer Feedback Management (CFM) processes: acknowledge cases promptly, coordinate follow-up with stakeholders, and ensure timely case closure.

• Handle customer complaints, low survey scores, and escalated cases professionally and according to SOP

• Ownership Benefits Program

• CRM Activity Management

The Requirements:

• Diploma in Business, Marketing, or equivalent fields.

• 1 to 3 years of customer‑facing experience, preferably in CRM, customer service, or automotive-related roles.

• Experience using data analytics tools, including strong proficiency in Microsoft Excel

Interested applicants can send their detailed resumes to janelui@recruitexpress.com.sg or call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg. No. 199601303W || EA Licence No. 99C4599