online sales cum admin

Company Overview

BRITISH ESSENTIAL (S) PTE. LTD. retails perfume, cosmetics, and toiletries products, serving customers through both online and offline channels.

Job Summary

You will manage online and offline administrative and listing tasks, ensuring accurate product listings, timely order processing, and professional customer communication to support smooth retail operations.

Responsibilities

• Enter data accurately and print invoices and delivery orders to support order fulfillment


• Create, upload, and format product listings with precise titles, descriptions, and specifications to enhance online presence


• Resize, edit, and upload images and videos following platform guidelines to maintain listing quality


• Set and update pricing, inventory levels, shipping details, and product variations such as size and color to ensure accurate sales information


• Monitor and respond promptly and professionally to customer inquiries, messages, and comments to maintain customer satisfaction


• Process orders, track shipments, and update delivery statuses to ensure timely fulfillment


• Handle returns, refunds, and disputes in accordance with company policies to resolve customer issues effectively


• Pick and pack online orders accurately to prepare for shipment


• Use basic Excel or Google Sheets to organize and track data efficiently


• Apply skills in Illustrator and Photoshop software to support image editing tasks


• Operate at least one e-commerce or classifieds platform to manage listings and sales


• Maintain a process-driven, organized approach to handle repetitive tasks efficiently

Prefer with online listing experience

Work schedule: 6 days per week

Interested - Whatapp 96153830 / Email: enquiry@britishessentialsingapore.com.sg