Operations & Growth Executive

Operations & Growth Lead

(Operation backbone. Growth catalyst. Relationship builder.)

About the Role

We are looking for a proactive, commercially minded contributor to manage both business operations and B2B growth activities.

This role is ideal for someone who enjoys structure and conversations — you’ll handle procurement and logistics while personally managing business enquiries, bulk-buy prospects, and trade collaborations from first contact to deal closure.

If you’re organized, confident speaking to business clients, and motivated to make things happen, you’ll thrive here.

Key Responsibilities

Operations & Procurement

• Process furniture orders with suppliers, ensuring correct specifications and pricing

• Track production timelines and shipment schedules; update stakeholders on ETAs

• Liaise with manufacturers on stock availability, defects, and delivery issues

• Maintain accurate inventory and incoming shipment records

Business Enquiries & Growth Support

• Handle all incoming B2B, corporate, and bulk-buy enquiries personally

• Conduct cold calls and cold emails to companies and commercial prospects

• Explore collaboration opportunities with Interior Designers and business partners

• Follow up leads promptly and manage discussions through to order confirmation

Trade & Partner Administration

• Act as the main contact for Interior Designers

• Manage referrals, track commissions, and support onboarding of new partners

• Ensure IDs have updated catalogs, fabric swatches, and price lists

General Administration

• Assist with quotations, invoicing, documentation, and filing

• Support internal teams with administrative tasks as required

Requirements

• Experience in administration, procurement, sales support, or operations preferred

• Experience in furniture, interior design, or renovation industry is a strong advantage

• Comfortable communicating with suppliers, Interior Designers, and business clients

• Organised, proactive, and able to manage multiple priorities

• Proficient in Microsoft Office or Google Workspace (inventory or accounting software is a plus)

Why Join Us

• 5-day work week

• Basic salary + same-month commission payout

• Tiered sales commission & incentives

• Performance bonus & double leave encashment

• Incremental annual leave (12–18 days)

• Staff credit for free products & staff discounts yearly

• Hands-on exposure to both operations and business growth