Description
Moom crafts expert-backed supplements for the modern Asian woman. Rooted in science and crafted with care, our supplements are designed to enhance your everyday ritual and support you from within. Inspired by traditional wisdom and supported by modern research, each product is formulated for Asian women, by Asian women. At Moom, every capsule is a testament to our commitment to creating cutting-edge solutions for Asia’s women of today.
Position: Operations Team Lead (SG - Full Time)
Position Overview:
We are looking for a hands-on operations professional to oversee daily pick and pack fulfilment, ensuring orders are processed accurately and on time. This role involves leading warehouse associates, managing workflows, and maintaining high standards of picking accuracy and packing quality.
The ideal candidate has experience in supply chain or logistics, preferably in CPG or e-commerce, and brings a data-driven approach to improving fulfilment performance. You should be comfortable working in a fast-paced startup environment, with knowledge of 3PL coordination, inventory systems, and regional logistics networks. A passion for wellness and community is a plus.
Key Responsibilities:
- Supervise daily pick and pack operations, ensuring orders are fulfilled accurately and on time
- Lead and coordinate a team of warehouse associates, managing shift schedules and workload allocation
- Monitor picking accuracy and packing quality, implementing corrective actions to reduce error rates
- Track and report on key fulfilment metrics (order accuracy, throughput, SLA compliance)
- Support onboarding and training of new team members on pick and pack processes
What we’re looking for:
- Experience in supply chain or logistics, ideally in CPG and e-commerce
- Strong knowledge of regional logistics networks, 3PL management, and inventory systems
- Data-driven mindset with experience in demand forecasting and supply chain optimisation
- Ability to thrive in a fast-paced, high-growth startup environment
Bonus if you have:
- Passion for wellness, community-building, and modern Asian women’s health
Details:
- Full-time role
- Location: Singapore office
- Competitive salary
To apply, email info@moom.health with "Operations Team Lead – [Your Name]" as the subject line.