Part Time Ecommerce Assistant

The E-commerce Part-Time Assistant will support the daily operations of the online store by assisting with customer service, managing order fulfilment, and coordinating logistics to ensure smooth execution. The role also provides administrative support for marketing activities and project coordination.

KEY ROLES AND RESPONSIBILITIES

• Manage e-store operations, including updating inventory status, creating product listings, and setting up promotions.


• Support digital marketing initiatives such as campaign launches and content updates to drive engagement.


• Respond promptly to customer enquiries across all communication touchpoints.


• Assist logistics operations by processing orders, coordinating shipments, receiving goods, and supporting inventory counts.


• Handle data entry, maintain accurate records of orders, shipments, and returns, and prepare simple reports to support daily operations.

EDUCATION

• Minimum GCE “O” level qualification.

SKILLS, KNOWLEDGE AND RELEVANT EXPERIENCE

• Some experience in e-commerce, customer service, or admin work is preferred.


• Strong customer service mindset with good communication skills.


• Able to use Excel confidently for data entry, record keeping, and simple reports.


• Organized and detail-oriented.


• Good written and verbal skills (English and Mandarin - to liaise with Mandarin-speaking counterparts).


• Proficient in Microsoft Office (Word, Excel, Outlook).


• Able to multi-task and adapt to a fast-paced environment.


• Looking for part-timer to commit for at least 4-6 months, 3 full days a week (between Monday to Thursday).


• Hourly Rate at $12.50-13.00 per hour, depending on qualifications and experience.

Only shortlisted candidates will be notified.