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Product Manager, Digital Experience & E-Commerce

Scoot

Full Time Singapore Mid Level Competitive
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Description


Summary

We are seeking a talented and experienced Product Manager to lead our Digital Experience and E-Commerce initiatives at Scoot Pte Ltd. In this role, you will be responsible for driving the strategy, development, and optimization of our digital products and e-commerce platforms to enhance customer experience and drive business growth.

Job Description


Responsibilities:



  • Develop and execute product roadmaps for digital experience and e-commerce initiatives


  • Collaborate with cross-functional teams to gather and analyze business requirements


  • Create and maintain detailed product documentation, including wireframes and business requirements documents


  • Manage the entire product lifecycle from conceptualization to launch and post-launch optimization


  • Utilize data analytics tools like Google Analytics and data visualization such as Tableau to inform product decisions and measure performance


  • Involved in user experience (UX) design efforts, working closely with UX designers and using tools like Figma and Miro


  • Oversee content management systems (CMS) to ensure consistent and engaging digital experiences


  • Manage vendor relationships and contracts related to digital products and e-commerce platforms


  • Implement change management strategies to ensure smooth adoption of new digital initiatives


  • Facilitate effective communication and resolve conflicts among stakeholders


  • Continuously monitor industry trends and competitor activities to identify opportunities for innovation




Qualifications:



  • Bachelor's degree in Business, Computer Science, Information Systems or related field; MBA preferred


  • 5+ years of experience in product management, preferably in digital experience or e-commerce


  • Proficiency in product management tools and methodologies, including roadmapping and wireframing


  • Strong analytical skills with experience using Google Analytics, Tableau, and Microsoft Excel


  • Familiarity with UX design principles and tools like Figma and Miro


  • Experience with content management systems (CMS) and e-commerce platforms


  • Excellent project management and organizational skills


  • Strong communication and interpersonal skills, with the ability to manage conflicts effectively


  • Experience in vendor management and contract administration


  • Critical thinking and problem-solving skills


  • Adaptability and willingness to learn in a fast-paced environment


  • Knowledge of change management principles and practices




Join our team at Scoot Pte Ltd and play a crucial role in shaping our digital future and driving e-commerce success!


About Scoot

Description pending