Product Manager, Payment (Banking, Central, Contract)

Responsibilities:

• Drive the commercialisation of innovative payment products, including tokenised payment and digital payment solutions

• Manage relationship with the partners & payment networks

• Negotiate favourable commercial terms & outcomes for business

• Support strategy for emerging payments, identifying new technologies and payments that aligns with business priorities

• Identify, evaluate & follow-up with potential partners & payment networks (e.g. RFPs, NDAs, outreach etc)

• Assist with pitch to management and internal stakeholders to drive bank objectives

• Drive collaboration with fintechs, network partners (Visa, Mastercard), technology vendors, and internal stakeholder to pilot and scale new payment initiatives

• Oversee compliance and resiliency of existing payment infrastructure & new deployments

• Analyse payment trends, customer behaviours (further broken down into microsegments) to identify white spaces that support our segment strategy

• Develop holistic program to measure the performance as an innovative payment service provider

• Structured program to scan and assess emerging technologies with the potential to reshape the payment landscape

• Own the mobile wallet customer journey (e.g. journey improvements, resolve escalated customer issues, track the customer funnel & usage)

Requirements:

• Bachelor’s degree with 3+ years’ experience in product management, payments, banking, or fintech.

• Strong knowledge of digital payments, tokenisation, mobile wallets, and emerging payment technologies.

• Proven track record in managing partners (e.g. Visa, Mastercard, fintechs) and negotiating commercial terms.

• Strong analytical and project management skills, with ability to drive product strategy and execution.

• Excellent stakeholder management, communication, and presentation skills.

EA License No. 01C4394 • RCB No. 200007268E

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