Project Manager - POS/Retail Systems Implementation

Role:

• We are looking for an experienced project manager to lead Point-of-Sale (POS), retail systems, and customer transaction platform initiatives in Singapore.

• This role is suited to a project manager who enjoys active delivery ownership across planning, stakeholder coordination, testing, go-live readiness and post-launch support.

• You will work with business users, IT teams, vendors, operations stakeholders and external partners to deliver systems that directly support customer transactions and daily business operations.

Responsibilities:

• Lead POS/retail systems projects from planning through delivery, go-live and post-launch support.

• Manage scope, timelines, milestones, risks, issues and dependencies.

• Coordinate with business users, IT teams, vendors, operations and external partners.

• Support SIT, UAT, defect tracking, retesting and business sign-off.

• Prepare for cutover, go-live, rollback planning and hypercare.

• Track vendor deliverables and follow up on delays, quality issues or open actions.

• Provide clear stakeholder updates and escalate risks early.

• Support user readiness through communication, training coordination and process alignment.

Required Skills:

• 6+ years of IT project delivery experience.

• Experience delivering POS, retail systems, payment systems, billing, CRM, loyalty, e-commerce checkout or other customer transaction platforms.

• Proven experience coordinating with business, IT and vendor stakeholders.

• Practical involvement in SIT, UAT, defect management, go-live readiness or post-go-live support.

• Ability to manage delivery timelines, risks, issues and dependencies in a structured environment.

• Clear communication skills and ability to manage updates, risks and follow-ups across multiple stakeholder groups.