Project Manager

1. RESPONSIBILITY

Project Management & Governance

• Own and manage the full project lifecycle: scope, schedule, and budget.


• Develop and maintain the master project plan, including WBS, key milestones, and deliverables.


• Facilitate meetings with both offshore and client teams.


• Proactively manage risks, dependencies, and change requests to maintain control over timelines and budget.

Client & Stakeholder Management

• Act as the primary on-site contact with clients, working daily from the client’s office.


• Provide regular updates and reporting to clients and internal senior stakeholders.


• Manage clients' expectations across departments and seniority levels; resolve escalations swiftly.


• Gather feedback, negotiate priorities, and align roadmap changes as needed.


• Identify early signals for upsell and cross-sell opportunities in partnership with SmartOSC’s account team.

Team Coordination & Process Enablement

• Apply Agile, Scrum, or Hybrid delivery models depending on project needs.


• Support the offshore team with backlog prioritization, resource planning, and process coaching.


• Compliance & Security


• Ensure adherence to SmartOSC, The Client, and Monetary Authority of Singapore (MAS) compliance, security, and governance policies throughout the project.

2. REQUIREMENTS

Experience

• Minimum 5 years managing software projects; experience in banking/fintech.


• Hands‑on experience with Backbase or similar digital banking platforms (Temenos Infinity, Mambu, etc.) is highly preferred.


• 
  Knowledge & Skills
  
  Solid grasp of SDLC, Agile/Scrum, DevOps, and change/risk management.


• Understanding of core‑banking, payments, security (OAuth2, OpenID Connect), and cloud (AWS/Azure).


• Excellent negotiation, communication, and presentation skills.


• Ability to interpret technical documents, ask the right questions, and relay clear requirements to the Offshore development team.

Education & Certifications

• Bachelor’s degree in Computer Science, Information Systems, or equivalent.


• PMP®, PRINCE2®, or CSM® certification is a strong advantage.

Personal Attributes

• Willing to work full‑time on‑site in Singapore


• Cross‑cultural competence, “make‑it‑happen” attitude, and ability to thrive under pressure.

3. BENEFITS

What will you get?

• Work in an international environment with teams located in 7 countries.


• Take part in SmartOSC's rigorous Business Events calendar of over 10 events annually, including our internationally recognized flagship event Meet Magento Asia.


• The deep insight of E-commerce, digital banking and enterprise-level retailers in various countries: Singapore, Thailand, the US, UK, Australia.

At SmartOSC, we offer the bests to your values:

• Attractive salary package: SGD 9,000 – SGD 12,000 SGD / month.


• Performance review twice a year.


• Working in One of the largest Ecommerce Agencies in South East Asia– Professional English environment.

4. TO APPLY

Please submit your CV to hoavm@smartosc.com with the following information:

• Job Application Letter with “Project Manager - Singapore” in the subject line.


• Updated CV in English, including your contact e-mail, phone number and salary expectations.