Retail & Digital Associate
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Description
Up till $2,500 + Monthly Incentive + Variable Bonus + AWS
5 days work week only
Proficient in Canva, CapCut (or similar mobile editing tools), and WhatsApp Business
Key Responsibilities:
We are looking for a creative and proactive Social Media & Community Associate to bridge the gap between our online presence and physical retail operations. You won’t just be posting content; you will be the "voice" of our brand across social platforms and the "host" of our thriving WhatsApp communities, ensuring our customers feel heard and supported whether they are online or in-store.
Responsibilities
1. Social Media Management
Plan and execute a content calendar for Instagram, Facebook, and TikTok.
Create engaging "boots-on-the-ground" content (short-form videos, photos) featuring our retail products.
Monitor trends to keep our brand relevant in the local market.
2. WhatsApp Community & Engagement
Manage and grow our exclusive WhatsApp broadcast groups/communities.
Respond promptly to customer inquiries, providing product recommendations and stock updates.
Drive sales by sharing "exclusive drops" or "flash deals" directly to our community members.
3. Retail & Customer Support
Assist with retail operations during peak periods or special events.
Gather feedback from in-store customers to inform future social media content.
Ensure a seamless "O2O" (Online-to-Offline) experience for customers.
Job Requirements:
Diploma in any fields
Proficient in Canva, CapCut (or similar mobile editing tools), and WhatsApp Business.
A "people person" who enjoys interacting with customers both behind a screen and face-to-face.
OTHER INFORMATION:
Location : Commonwealth
Working Days/Hours : 5 days
Please indicate the below information in your resume:
Current & Expected salary
Reason(s) for leaving
Availability to commence work
We regret only short listed candidate will be notified. All applications will be treated with the strictest confidence.