Retail & Marketing Executive (PET SHOP)

Job Scope
• Manage Day to Day of the retail/grooming business.
• Schedule grooming appointments and
• Greeting customers, answering questions related to the merchandise
• Assessing customers’ needs and suggesting solutions to their problems
• Working with cash registers and processing payments
• Setting and attaining sales goals
• Giving customers advice about sales and promotions
• Using upselling techniques to increase store sales
• Recommending the best products to customers
• Cleaning and restocking the store throughout the day, before opening and after closing
• Plan, conceptualise and execute marketing campaigns
• Plan, execute, analyse and refine digital marketing campaigns (Social Media ads - Facebook, Instagram, Tiktok etc)
• Perform market research, identify trends, gain insights
• Devise and implement new ideas for marketing campaigns (Photos & Videos)
• Identifying and evaluating new marketing opportunities to increase traffic (Offline and Online)
• Plan marketing mechanics every month and for every campaign
• Updating & management of site content for each of the ecommerce platforms
• Any other adhoc duties required
• Knows how to manage Google Ads, SEO, and others to boost company's presence.

Job Requirement

• At least a GCE 'O' level certificate

• Required, MUST Love pets.

• Minimum of 1-2 years of equivalent work experience 

• Required languages (s): English, Mandarin – in order to liaise with Chinese-speaking customer.

• Basic Photography skills for marketing campaigns

• Possess positive working attitude and able to multi-task

• Knowledge of dog breeds, pet products is an advantage 

• Proficient in using, Adobe Photoshop, Illustrator, Microsoft Word, Excel and Powerpoint

• Have a sense of urgency to work independently, self-discipline with minimum supervision required and a team player. 

• Good interpersonal communication skills