Retail Operations & Visual Merchandising Specialist

Key Responsibilities

1. Visual Merchandising & Display Design

• Campaign Staging: Design and execute seasonal product display layouts, window setups, and interactive brand features on the showroom floor.

• Aesthetic Maintenance: Maintain strict grooming standards for the boutique floor daily, ensuring all product testers, brand informational tablets, and visual assets are perfectly presented.

• Brand Asset Configuration: Update and refresh visual props, background setups, and localized display units when transitioning between different brand activation cycles.

2. Boutique Stock Tracking & Inventory Management

• Outlet Stock Control: Keep an accurate, real-time count of physical stock, sample quantities, and items stored directly at the SCAPE retail outlet.

• Inbound & Logistics: Receive incoming stock shipments, cross-verify delivery manifests, inspect items for quality control, and physically unbox and shelve products.

• Data Logging: Coordinate directly with our supply chain team to flag stock shortages, update sample consumption records, and log accurate inventory inputs into our tracking sheets.

3. On-Ground Event Coordination

• Event Ground Support: Act as the main operational point-of-contact during on-site pop-up events, workshops, and product launch days.

• Logistics Handling: Manage the physical movement of gear, crowd flow setups, and material distributions during events (less on the conceptual strategy, more on making sure elements run smoothly on the floor).

• Creator Studio Prep: Ensure that streaming booths and studio spaces are camera-ready, stocked with product samples, and visually optimized for visiting content creators and live hosts.

Requirements

• Experience: Minimum 2–3 years of experience working in a fast-paced retail environment. Direct experience in a beauty, cosmetics, or skincare chain is highly preferred.

• Visual Eye: Proven understanding of retail visual merchandising rules, color balancing, and shelf layout design.

• Operations Comfort: Highly organized and comfortable handling systematic stock counts, inventory record-keeping, and logistics coordination.

• Physical Execution: This is an on-site, floor-based role. You must be comfortable with the day-to-day physical requirements of retail store management, including unboxing stock, standing during events, and adjusting equipment.

• Communication: Clear, friendly, and practical communication skills to interface with brand representatives, visiting creators, and customers.