Retail Sales Assistant l Jewellery Industry
The Supreme HR Advisory
Description
Sales and Marketing Executive
Work Location: Near Paya Lebar MRT Station
Working Day: Work 5 days per week (1 weekday the shop is closed, 1 off day depending on the duty roster, on a weekday)
Working Hours: 10am - 7.30pm
Basic Salary: $ 2200 + Commission, up to $ 3000 ＋＋ (Commission is based on team performance)Jewellery & Gold Industry
Job Requirements
Diploma, Advanced Diploma, or Bachelor’s Degree in Marketing, Communications, Media, or a related field
1 - 2 years of customer service and / or digital marketing experience; retail or jewelry experience is an advantage
Knowledge of Adobe Creative Suite (e.g., Photoshop, photography, videography, and video editing tools)
Familiarity with e-commerce processes and platforms is advantageous
Creative and up-to-date with social media trends, especially in the gold and Jewellery Industry
Ability to work weekends and public holidays
Job Responsibilities
A) Sales & Customer Engagement
Prospect and promote Jewellery products and services to walk-in customers and online platform users
Respond promptly to customer inquiries through various channels (e.g., FB Messenger, Instagram, WhatsApp, Emails, Inbound calls)
Attend to customers’ queries in-store and online
To achieve monthly sales targets
Provide after-sales service by following up with customers, soliciting feedback, and offering promotional codes
Handle complaints and feedback professionally and competently
B ) Inventory & Operations Management
Conduct daily stock counts and manage accurate inventory levels
Support merchandise transfer, stock take, and inventory counts
Assist in scheduling jewelry repairs and ensuring smooth fulfillment processes
C) Marketing & Content Creation
Work closely with the marketing team to develop creative campaigns and strategies to boost sales revenue, both in-store and digitally
Create engaging content for social media platforms, including photography, videography, and video editing using tools like Capcut
Stay updated with social media trends, platform updates, and algorithm changes to optimize engagement strategies
Monitor and analyze social media / digital analytics to recommend new strategies for improved performance
D) Team Collaboration
Collaborate with the operations team to ensure seamless execution of campaigns and promotions
Contribute creative input during brainstorming sessions and provide support in planning and executing marketing shoots
Build interdepartmental relationships to enhance efficiency and achieve positive outcomes
Chin See Min Reg No. : R22107450
The Supreme HR Advisory Pte Ltd EA No. : 14C7279