Retail Team Leader (High Fashion - Ngee Ann City) - $4500 - Urgent

Retail Team Leader (High Fashion - Ngee Ann City) - $4500 - Urgent

Location: Orchard (Ngee Ann City)
Work Schedule: 5-day work week (10am to 8pm)

Offer:

• Basic Salary up $3000 to $4500

• Sales Commission + Allowance
  

Responsibilities:

• Increase customer satisfaction by addressing and resolving client concerns efficiently.

• Handling escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.

• Develop strong relationships with key clients, resulting in repeat business and increased revenue.

• Coach employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.

• Work jointly with team members to assist with closing sales, cross-selling and upselling of products and services.

• Build strong relationships with clients by following up on previous purchases and suggesting new products.

• Work well with operations, Finance, HR, Buyer and Ecommerce team.

• Oversee daily operations of the sales floor, delegating tasks appropriately to ensure smooth functioning at all times.

• Train new associates on cash register operations, conducting customer transactions, and balancing drawer.

• Create a positive work environment by fostering open communication and recognizing employee achievements regularly

Adam Tan Jing Yang

CEI Reg No. R1439498

Manpower Staffing Services (S) Pte Ltd

EA License No.: 02C3423