Sales Admin Executive
Henatenn Holdings
Description
About Us:
Henatenn is an Integrated Omni-channel Commerce and Supply Chain Solutions Enabler, driven by the vision of connecting businesses worldwide with ease through evolving technological innovations.
The Group’s three affiliates serve the beauty and fragrances industry:
NEFERTI – Global Supply Chain Solutions
NOVELA – Premium Consumer Retail & Cross-border E-Commerce
DTB – Brand Acquisition, Distribution & Marketing
Customer-centricity and warmth are at the heart of Henatenn’s DNA, fostering lasting partnerships—many over a decade—that have fueled sustainable growth. Internally, Henatenn is an equal-opportunity, nurturing workplace where creativity, growth, and collaboration thrive, building a high-performance team that celebrates success together.
With a unique, innovative supply chain and distribution network, Henatenn has achieved annual revenues exceeding SGD 200 million. Expanding beyond its Singapore headquarters, the Group is well on track toward its goal of a truly global presence.
About the Role:
We are seeking a Sales Admin Executive to join our Sales team and provide administrative support for sales order processing, purchase order (PO) management, and shipment coordination. The ideal candidate will have strong organizational and communication skills, with the ability to use IWMS (Integrated Workplace Management System), BC (Business Central) and communicate effectively with the warehouse team.
Key Responsibilities:
Process sales orders and purchase orders accurately and efficiently using IWMS and BC, ensuring all necessary details are included and orders are fulfilled in a timely manner.
Coordinate with the warehouse team to ensure accurate inventory levels, timely product deliveries, and proper handling of shipments.
Communicate effectively with internal stakeholders, including sales representatives, warehouse personnel, and customer service representatives, to ensure seamless order processing and timely delivery of products.
Assist in the preparation of sales reports and performance metrics, including sales forecasts and inventory reports.
Manage customer inquiries and resolve any issues related to sales orders, POs, and shipment details.
Ensure compliance with all regulatory requirements related to sales order processing and shipment coordination.
Maintain accurate and up-to-date records of sales orders, POs, and shipment details.
Provide administrative support to the sales team, including scheduling appointments and coordinating meetings.
Stay up to date on industry trends and emerging technologies and make recommendations for process improvements and new solutions.
Qualifications:
At least 2-3 years of experience in sales administration or order processing, with experience using IWMS and BC.
Strong organizational and time management skills, with the ability to manage multiple tasks and priorities simultaneously.
Excellent communication and interpersonal skills, with the ability to communicate effectively with internal stakeholders and customers.
Attention to detail, with the ability to ensure accuracy and completeness of sales orders, POs, and shipment details.
Familiarity with regulatory requirements related to sales order processing and shipment coordination.
Experience working in a fast-paced environment and ability to work under pressure to meet deadlines.
Proficiency in Microsoft Office suite (Word, Excel, PowerPoint, Outlook).
Willingness to learn and adapt to new technologies and processes.