Sales Administration Executive

We are looking for a Sales Admin Executive to support our growing B2B & e-commerce business.
You will handle quotations, sales orders, customer coordination, and ensure smooth daily operations with warehouse and e-commerce teams.

Key Responsibilities

Sales Administration

Prepare quotations, sales orders, invoices, delivery note

Update pricing lists, product lists, and customer records

Handle customer enquiries (B2B, corporate, pantry, cafés, retail)

Process WhatsApp orders, email orders and coordinate internally

Track delivery schedules with warehouse team

Customer Coordination

Follow up on customer requests & order changes

Handle order issues (shortage, replacements, OOS items)

Maintain strong relationships with repeat customers

Reporting & Support

Prepare weekly sales reports

Update CRM/Google Sheets for sales tracking

Requirements

1–3 years sales admin or customer service experience

Good communication and follow-up skills

Organised and detail-oriented

Proficient in Excel/Google Sheets

Ability to work in a fast-moving environment

FMCG / wholesale / distribution experience is a bonus

Willing to work 5.5 days (Mon to Fri 8am to 5pm, Sat 8am to 12pm)

Benefits

AWS bonus

Staff discounts on beverages

Career progression

Friendly and supportive environment