Description
Job Responsibilities:
* Handle enquiries relating to the college’s programmes through WhatsApp, telephone, social media and other online platforms
* Follow up with prospective students and provide accurate information on courses, entry requirements, schedules and fees
* Guide students through the application and enrolment process
* Develop and implement online sales and digital marketing activities
* Create and manage content for social media platforms to generate leads and increase brand awareness
* Plan, create, manage and monitor Facebook advertising campaigns
* Monitor enquiries, leads, conversions and sales performance
* Maintain accurate customer and student records
* Build and maintain positive relationships with students, partners and prospective clients
* Coordinate with the academic and administrative teams to support student enrolment and course operations
* Supervise and guide sales team members to achieve individual and team targets
* Prepare regular sales and marketing performance reports
* Perform other sales, marketing and administrative duties as assigned
Job Requirements:
* Diploma or equivalent qualification in Sales, Marketing, Business Administration or a related field
* Relevant experience in sales, customer service, digital marketing or education consultancy is preferred
* Familiar with Facebook advertising, including campaign setup, audience targeting, budget monitoring and performance analysis
* Good communication, interpersonal and customer service skills
* Comfortable communicating with customers through WhatsApp, telephone and social media platforms
* Familiar with social media marketing and online lead generation
* Sales-driven, responsible and able to work independently
* Able to follow up with prospective students consistently and professionally
* Good organisational skills and attention to detail
* Proficient in Microsoft EXCEL, Office and common online communication tools
Working Hours:
* Monday to Friday: 1:00 pm to 10:00 pm
* Saturday: 1:00 pm to 5:00 pm
* 5.5-day work week