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Description
- Coordinate with the customer on delivery arrangement such as re scheduling request, cancellation requests, etc.
- Work with interdepartmental on sales related matters
- Process Purchase Order and ensure upon receipt of confirmed sales order timely
- Assist in logistic arrangement eg sample/ documents shipping arrangement
- Administrative support such as e-filing of sales documents to ensure audit compliance.
- Prepare sale reports to sales team.
- Quotation for sales enquiries.
- Process Sample requests from customers
- Prompt and regular upkeeping of customers' database to maximize customer relationship management.
- Handle and attend to customer's enquiry and complaints
- Any other administrative duties