Description
Retail Sales Executive
Salary: $2,800 - $3,500
Working Hours:
6 days work week
Retail shift work, including weekends and public holidays
Rotating shifts between 9:00am to 10:00pm
Overtime may be required based on operational needs
Location: Various retail outlets across Singapore
Job Responsibilities
Achieve and exceed monthly sales targets set by management.
Attend to walk-in customers and provide professional product consultation.
Perform cold-calling and customer follow-ups to generate sales opportunities.
Conduct outdoor sales activities, roadshows, exhibitions, and promotional events when required.
Manage inventory control, stock replenishment, merchandising, and housekeeping duties.
Handle cashiering, daily sales reporting, and administrative documentation.
Resolve customer complaints and after-sales service matters.
Assist with social media marketing and live-stream sales activities when required.
Support outlet operations and perform any other duties assigned by management.
Requirements
Diploma or Degree in Business, Marketing, Retail Management or related discipline.
Minimum 5 years of retail sales experience.
Proven track record of achieving sales targets.
Ability to communicate in Mandarin& English to serve Mandarin & English -speaking customers and handle customer enquiries.
Strong communication, negotiation, and presentation skills.
Must be proficient in Microsoft Excel, Word, PowerPoint, and POS systems.
Able to work independently with minimal supervision.
Able to carry products up to 20kg when required.
Willing to travel between outlets at short notice.
Possess own transport is an advantage.
Candidates with experience in B2C, B2B sales, e-commerce sales, live-streaming, and event sales will be preferred.
Key Performance Indicators (KPI)
Monthly sales targets.
Customer conversion rate.
Customer retention rate.
Inventory accuracy.
Customer satisfaction score.
Only shortlisted candidates will be notified.