Description
Sales Executive / Sales Manager (Logistics Delivery & Fulfillment)
About the Role
This role drives revenue growth for uParcel across last‑mile delivery, warehouse fulfillment, and e‑commerce fulfillment services. You will identify high‑value prospects, build strong client relationships, and design logistics solutions that help SMEs, brands, and marketplaces scale efficiently. Success in this role requires a blend of commercial acumen, operational understanding, and the ability to translate customer pain points into actionable fulfillment solutions.
Key Responsibilities
1. Business Development & Revenue Growth
• Acquire new clients across sectors such as e‑commerce, medical deliveries, retail, F&B, and B2B distribution.
• Develop tailored proposals for last‑mile delivery, warehouse storage, pick‑pack, and fulfillment services.
• Build and manage a strong sales pipeline, from lead generation to contract closing.
• Conduct market research to identify emerging opportunities and competitive trends.
2. Client Relationship Management
• Serve as the primary point of contact for key accounts, ensuring high satisfaction and retention.
• Understand clients’ operational workflows and recommend optimized delivery or fulfillment solutions.
• Collaborate with operations teams to ensure smooth onboarding and service delivery.
• Identify upsell and cross‑sell opportunities (e.g., same‑day delivery, bulk storage, value‑added services).
3. Solution Design & Operational Coordination
• Work closely with warehouse and delivery operations to design feasible, cost‑efficient service packages.
• Translate customer requirements into clear SOPs for operations teams.
• Participate in pricing discussions and ensure proposals meet margin targets.
• Support the rollout of new services, technology features, or fulfillment capabilities.
4. Performance & Reporting
• Track sales performance against monthly and quarterly targets.
• Prepare sales forecasts, client reports, and revenue projections.
• Maintain accurate CRM records and ensure timely follow‑ups.
Requirements
Experience & Skills
• 2–5 years of experience in logistics, last‑mile delivery, warehouse operations, or e‑commerce fulfillment sales.
• Strong understanding of delivery workflows, warehouse processes, and e‑commerce seller needs.
• Proven track record in B2B sales, account management, or solution selling.
• Excellent communication, negotiation, and presentation skills.
• Ability to translate operational capabilities into commercial value propositions.
• Comfortable working in a fast‑paced, high‑growth environment.
Personal Attributes
• Self‑driven, resourceful, and resilient.
• Strong problem‑solving mindset with attention to detail.
• Customer‑centric, with the ability to build trust quickly.
• Collaborative, able to work closely with operations, finance, and product teams.
What We Offer
• Competitive salary with attractive commission structure.
• Opportunity to shape the growth of a fast‑scaling logistics and fulfillment company.
• Exposure to diverse industries and high‑growth e‑commerce brands.
• Supportive team culture with room for career advancement.