Sales & Marketing Assistant

Job Summary:

We are seeking a highly organized and customer-focused individual to join our team as a Sales & Marketing Assistant. In this role, you will be responsible for providing crucial support to our Sales & Marketing team and our clients.

Responsibilities:

· Process sales orders accurately and efficiently, ensuring all necessary information is complete.

· Maintain and update customer and sales records in our system

· Prepare sales-related documents such as quotes, purchase order, invoices and sales reporting

· Coordinate with various departments (e.g., logistics, finance) to ensure timely order fulfilment and delivery.

· Manage and organize sales materials and resources.

· Respond to customer inquiries promptly and professionally via phone, email

· Ability to multitask, prioritise, and work effectively in a fast-paced environment.

· Contribute to the development and improvement of sales processes.

· Create and execute marketing campaigns across various channels, such as digital advertising, social media, email marketing, and traditional media.

· Monitor and analyse campaign performance metrics including delivery platforms, adjust strategies as needed, and provide regular reports on marketing activities and results.

· Manage social media accounts and online presence, engaging with customers, responding to inquiries, and driving user engagement.

· Handling customer feedback and concern on various platforms.

· Identify and evaluate opportunities for partnerships, sponsorships, and collaborations to expand brand reach and enhance brand image.

· Support the development of marketing collateral, including presentations, website content, and promotional materials.

· Support administrative duties from Marketing department.

· Collaborate with internal teams, including operations, research and development team, to ensure consistent messaging and effective execution of marketing initiatives.g crucial support to our Sales & Marketing team and our clients.

1. Qualifications:

Experience in sales & customer support.

· Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).

· Excellent organizational and time management skills with a strong attention to detail.

· Strong written and verbal communication and interpersonal skills.

· Excellent organisational and time management skills with a strong attention to detail.

· Ability to multitask, prioritize, and work effectively in a fast-paced environment.

· Excellent organisational and time management skills with a strong attention to detail.re to learn and grow in sales administration and customer support to apply.

2. SKILLS

Administration

Adobe Photoshop

Advertising

Career Development

Copywriting

Email Marketing

Facebook

Marketing

Social Media

Traditional Media