Sales & Marketing Coordinator (Luxury Retail)

About the Role::

We are looking for a proactive and detail-oriented Sales & Marketing Coordinator to support our commercial and marketing activities in Singapore. This role is ideal for a junior professional seeking hands-on exposure within the luxury retail environment and looking to build a strong foundation across sales operations, client support, and marketing coordination.

Job Responsibilities:

Sales Support

• Support the sales team with order processing, invoicing, and delivery follow-ups to ensure smooth operations

• Maintain, update, and analyse client and sales data, including KPIs, using CRM, Excel, and internal systems

• Prepare regular sales reports and assist with stock monitoring and product tracking

• Coordinate day-to-day support for customer inquiries and B2B accounts

• Oversee after-sales service coordination to ensure a high level of client satisfaction

• Prepare sales materials such as presentations, product information sheets, and quotations

• Assist in meeting preparation, documentation, and follow-up actions

• Liaise closely with sales, logistics, finance, and retail teams to ensure seamless cross-functional collaboration

Marketing Coordination

• Coordinate the execution of marketing campaigns, product launches, retail activations, and events

• Manage the production and distribution of marketing materials across retail and partner channels

• Prepare marketing and sales support materials, including presentations, product sheets, and visuals

• Assist with content coordination for social media, newsletters, and website updates

• Manage timelines and asset deliverables for shopping malls and external partners

• Support event logistics, Public Relations activities, and KOL/influencer gifting

• Prepare post-activation reports and analyse marketing KPIs to measure campaign effectiveness

• Liaise with the regional marketing team to ensure brand alignment and timely execution

Requirement:

• 2–3 years of experience in sales support, marketing, or retail coordination

• Strong organizational skills and ability to multitask effectively

• Excellent attention to detail

• Proficient in Microsoft Excel, Word, and PowerPoint; CRM knowledge is a plus

• Creative mindset with the ability to think outside the box

• Strong written and verbal communication skills

• Good understanding of high-end luxury standards and client expectations

• Proactive, reliable, and eager to learn

• Able to work efficiently under pressure and meet tight deadlines

If you’re interested, Email me: valerie@luxury-careers.com

Registration No: R22110413

EA Licence No: (22C1376)