Sales Support Executive (FMCG, 5.5 days)

The Opportunity:

Adecco is supporting a well-established FMCG and distribution business to support its growing operations in Singapore. We are seeking a Sales Support Executive who enjoys working in a fast-paced environment and has hands-on experience managing customer orders from receipt through to delivery.

This role will manage B2B customer orders from order receipt through fulfilment, while coordinating closely with internal teams to ensure accurate and timely delivery.

• Employment Type: Permanent, Full-Time
• Location: Southwest Region
• Working Days: Mon-Sat (5.5 days work week, Sat WFH)
• Work Hours: 8am - 6pm
• Salary Package: Up to S$5,000 + Performance Bonus

The Job:

• Manage and process customer orders, ensuring accuracy of pricing, quantities and delivery requirements
• Coordinate order fulfilment and deliveries with Sales, Warehouse and Logistics teams
• Respond to customer enquiries on products, pricing, availability, lead times and order status
• Prepare quotations and relevant customer/order documentation as required
• Handle order discrepancies, returns, exchanges and post-delivery customer matters
• Process system and administrative transactions relating to order fulfilment, invoicing and delivery
• Support customer service and order management process improvements where applicable

The Talent:

• Minimum 2-4 years of B2B Customer Service, Sales Support, Order Management, Order Fulfilment or Sales Coordination.
• Hands-on experience in sales order processing / customer order fulfilment is preferred.
• Experience within FMCG, consumer goods, retail, wholesale, distribution or other fast-moving product environments will be advantageous.
• Familiar with ERP/order management systems; SAP exposure is advantageous.
• Proficient in Microsoft Excel and order-related reporting.
• Detail-oriented with strong coordination and stakeholder management skills.
• Able to manage multiple orders and priorities within a fast-paced environment.
• Able to commit to a 5.5-day work week.

Next Steps:

• Prepare your updated resume and apply via this application or send your resume in MS Word format to vanessa.lew@adecco.com. We look forward to connecting with you.
• Only shortlisted candidates will be notified.

Vanessa Lew
Direct Line: 6697 7933
EA License No: 91C2918
Personnel Registration Number: R25159290