Senior Executive Business Development (Franchise)

Job Responsibilities: 

• Monitor franchise market performance and spot opportunities for growth and improvement. 

• Build strong relationships with franchisees through regular, supportive communication. 

• Support new store launches with training plans, store visits, and ongoing guidance. 

• Keep franchisees up to date on new products, SOPs, and rollouts—making transitions smooth and clear. 

• Manage and update training tools, marketing materials, and franchisee resources. 

• Help develop and deliver effective training programs and support trainers with feedback. 

• Review and share key reports (sales, audits, projections) to guide decision-making. 

• Collaborate with Finance to ensure timely billing and collections. 

• Maintain accurate franchisee records and assist with data updates. 

• Pitch in on special projects and team initiatives as needed. 

 
Job Requirement: 

• Degree or diploma in Business, Administration, Management, or a related field. 

• Strong business sense with excellent interpersonal, planning, and organisational skills. 

• Enjoys working in a collaborative team environment, handling diverse tasks and meeting tight deadlines with focus and efficiency. 

• Willingness to travel overseas as needed. 

• Ideally has 2 years of experience in franchise markets, especially in F&B. 

• Proficient in Microsoft Office and Google Forms. 

• Clear and effective communicator, both written and verbal. 

• Flexible and able to adapt to changing priorities and deadlines. 

• Availability for occasional weekend support for special projects or priorities. 

• Experience in video filming and editing software is advantageous.