Senior / Executive, Digital Commerce & Partnerships

Responsibilities

• Manage and maintain RMG’s e-commerce platforms, digital service portals, and online sales channels.

• Ensure accurate and up-to-date product, pricing, promotional, and service information across all platforms.

• Coordinate with IT, Finance, and Operations to support payment gateways, booking systems, fulfilment workflows, and system enhancements.

• Monitor digital platform performance including traffic, conversion, and transaction data, and recommend improvements to enhance user experience and revenue.

• Plan and execute integrated marketing campaigns to support healthcare services, programmes, and organisational priorities.

• Work with clinical and commercial teams to develop campaign themes, service bundles, and promotional messaging.

• Ensure alignment and consistency across digital, social, and offline marketing channels.

• Track campaign effectiveness and adjust strategies based on engagement, lead generation, and sales performance.

• Oversee the development and deployment of creative assets for digital, social media, print, in-hospital and out-of-office communications.

• Work with designers, agencies, and external vendors to produce advertising and promotional materials.

• Ensure brand consistency, accuracy, and compliance with healthcare and regulatory guidelines.

• Evaluate advertising and media effectiveness to optimise reach, engagement, and return on investment.

• Identify, develop, and manage partnerships with corporates, institutions, and organisations to grow the adoption of RMG’s healthcare services.

• Structure, package, and promote corporate healthcare programmes and group offerings across areas such as health screening, wellness, dental, and specialist services.

• Work closely with internal stakeholders to ensure partner programmes are commercially viable, operationally deliverable, and aligned with business objectives.

• Support contract discussions, pricing structures, and promotional arrangements with partner organisations.

• Coordinate marketing, onboarding, and communications for corporate and institutional clients.

• Track partner performance, utilisation, and revenue contribution, and identify opportunities to strengthen relationships and grow accounts.

• Other ad-hoc duties as assigned by supervisors

Requirements

• Bachelor’s Degree in Marketing, Business, Communications, or a related discipline.

• 2-3 years of experience in digital marketing, e-commerce, corporate marketing, partnerships, or healthcare-related industries.

• Experience working with e-commerce platforms or content management systems such as Magento, Shopify, WooCommerce, Adobe Commerce, or similar enterprise platforms.

• Proven experience supporting or managing corporate partnerships, B2B marketing, or account-based programmes.

• Strong understanding of how to package, price, and promote services to institutional or corporate clients.

• Experience working with online sales platforms, booking systems, payment gateways, and digital marketing tools.

• Ability to coordinate across commercial, marketing, operations, IT, and external partners.

• Strong communication, negotiation, and stakeholder management skills.

Only shortlisted candidates will be contacted.