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Senior Product Manager, Analytics & AI

DHL Express

Full Time Singapore Mid Level Competitive
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Description

Job Summary


The Product Manager leads product lifecycle management and strategy for AI and ML-powered analytics products, driving innovation and business impact through cross-functional collaboration and data-driven decision-making.


Responsibilities



  • Define product vision, strategy, and roadmap by conducting business research, analyzing customer needs, and assessing competitive landscapes

  • Own and manage business impact metrics, product roadmap, and budget to ensure alignment with strategic goals

  • Collaborate with cross-functional teams including business, engineering, and BI/AI to develop and launch new products or enhancements

  • Conduct audience and process research to identify customer needs and growth opportunities for products

  • Lead product and project teams to deliver outcomes on time, within budget, and meeting quality and governance standards

  • Prioritize product features and enhancements to maximize business impact while optimizing time-to-market and costs

  • Collect and integrate feedback from customers, stakeholders, and market trends to continuously improve products

  • Implement change management strategies to align business processes with product solutions

  • Develop and lead training and user engagement strategies to drive adoption of new solutions

  • Manage contracts and budgets related to software, hardware, and professional services

  • Monitor emerging data development technologies and methodologies, applying relevant innovations to analytics development


Requirements



  • Advanced degree or equivalent experience in Computer Science, Engineering, or Information Systems

  • 10 years of experience in Data Analytics

  • 7 years of experience in data-intensive product development

  • Proven experience working with analytics and ML/AI solutions

  • Strong practice with Agile development methodologies, DevOps, and product management tools

  • Excellent communication and presentation skills, capable of conveying product concepts to internal stakeholders including C-level executives


Preferred competencies and qualifications



  • Professional Certification in Agile (preferred)

  • Knowledge of functional areas such as customer relationships and sales, e-commerce, freight forwarding, express/logistics operations, and service operations

About DHL Express

Description pending