Description
About Mediatropy
Mediatropy is an independent award-winning full service Digital Agency with over 70 people across offices in Singapore, Indonesia, Vietnam, Thailand, Malaysia, Philippines, Hong Kong and Shanghai. We provide full marketing service (Strategy, Creative Content, Web Development, Paid Media, Data & Analytics, SEO/SEM and Social) to a diversified clientele, specialising in anything from hospitality, F&B, education to financial services. We are passionate about cultures, work life balance, craft elevation and a strong dose of personal development.
Role Overview
We are seeking an experienced Strategic Account Executive / Senior Strategic Account Executive to join our growing Account Management team. In this role, you will support the management of client relationships and coordinate the delivery of integrated marketing campaigns across digital, media, creative, and content.
This role is ideal for someone who enjoys project coordination, client management, and supporting campaign delivery, with opportunities to contribute to strategy and account growth under the guidance of Senior Account Managers and Account Directors.
Key Responsibilities
Client Support & Account Management
- Act as the day-to-day point of contact for assigned clients.
- Support client communications, including emails, meetings, and presentations.
- Help manage client expectations and ensure smooth delivery of campaigns.
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Campaign Coordination & Delivery
- Assist in planning and executing integrated campaigns across digital, creative, social, and web.
- Coordinate with internal teams (creative, media, analytics, web) to ensure timely delivery.
- Track project timelines, deliverables, and scope, escalating issues as needed.
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Team Collaboration & Growth Support
- Work closely with Senior Account Managers and Account Directors to support account growth and proposals.
- Assist in new business pitches and presentations as needed.
- Collaborate with team members to solve delivery challenges and optimise workflows.
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Digital Insights & Reporting
- Support campaign performance tracking and reporting to clients.
- Stay updated on industry trends and platform developments to inform recommendations.
- Help translate insights into actionable campaign optimisations.
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Experience & Attributes
- 2-4 years of experience in a digital, media, or creative agency.
- Experience supporting campaigns across digital, social, creative, or web channels.
- Strong organisational skills and attention to detail.
- Excellent written and verbal communication skills.
- Ability to manage multiple projects and deadlines simultaneously.
- Collaborative, proactive, and solution-oriented mindset.
- Experience supporting client-facing tasks, reporting, or presentations is a plus.