Temp, Ecomm Customer Support

Job Description

Job Title: Assistant, Admin & Customer Service
Department: Operations / Customer Experience
Working Hours: Monday to Friday, 9.00am – 6.00pm
Payment: $12 per hour
Start Date: Immediate
Period: January 2026 - March 2026
Hiring Status: Urgent / Immediate Vacancy

Job Scope & Responsibilities

The Assistant, Admin & Customer Service supports day-to-day administrative and customer coordination activities, including:

ReNewNGo (RNG):

• Call customers to arrange delivery timings.

Remarketing (RMA):

• Contact customers to coordinate product replacement or repair.

E-Commerce Fulfilment & Binning:

• Support e-commerce fulfilment activities.

• Assist with binning and basic stock organisation.

• Perform general administrative duties such as data entry, documentation, filing, and system updates.

• Handle customer enquiries in a professional and courteous manner.

• Carry out other routine operational tasks as assigned.

Requirements

• Comfortable communicating with customers over the phone.

• Basic computer literacy (Microsoft Office).

• Detail-oriented, organised, and responsible.

• Able to follow standard operating procedures accurately.

• Able to start work immediately.

• Prior admin, customer service, or operations experience is an advantage but not required.