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TikTok Shop - Special Project Expert, Integrated Marketing (Singapore,...

TikTok

Full Time Singapore Mid Level Competitive
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Description

Responsibilities


About our team Our SEA Integrated Marketing & Communication team is a dynamic group of creative minds, strategists, and marketing enthusiasts who are passionate about redefining the way people shop online. As a pivotal part of E-commerce Business, we work tirelessly to showcase the innovative potential of our platform, bridging the gap between users and their favorite contents & products.


The team's core responsibility is to craft and execute integrated marketing and communications & campaign strategies that resonate with our diverse audience across SEA. We build brand awareness, drive user engagement, and enhance the overall shopping experience. Own and evolve the performance calibration methodology — from GMV target setting to scenario-level distribution and traffic attribution — while building and maintaining the attribution foundation required for long-term automation and operational efficiency.


1) Calibration Model Ownership & Structural Decomposition



  • Own the complete calibration framework for performance planning and target setting across campaigns.

  • Develop structured decomposition from GMV → scenario → channel → traffic → conversion → value.

  • Build underlying attribution logic where not yet existing, ensuring clarity on what drives performance and under which conditions.

  • Validate calibration logic through retro-analysis, variance explanation, and performance tracing.

  • Expand calibration precision over time — shifting from estimate-based to measurable driver-based modeling.

  • Evolve methodology to support automation and system-based computation instead of manual modeling.

2) Attribution Framework Building, Maintenance & Automation Evolution


  • Establish and standardize attribution definitions, tagging logic, and measurement methodology.

  • Where gaps exist (data collection, granularity, tagging), work with DS/Infra to build foundational attribution components.

  • Maintain and continuously refine attribution quality to ensure data reliability over time.

  • Manage the lifecycle of attribution evolution:

  • Define — attribution logic, taxonomy, measurement

  • Build — dashboards, tagging systems, structured data pipelines

  • Maintain — consistency, updates, correctness, documentation

  • Automate — shift recurring attribution workflows to programmed or AI-assisted execution

  • Ensure attribution visibility supports forecasting, diagnosis, and scenario optimization.

  • Develop long-term automation pathways to reduce manual effort and accelerate insight turnaround.

3) Data Partnership & Analytical Interpretation


  • Serve as the liaison between Ops, DS, and xFN in translating business questions into measurable data structures.

  • Ensure clarity and consistency in metric definitions, data tagging, and analytical methodology.

  • Support internal adoption of data-driven decision-making through structured knowledge sharing

This is not just analysis. This is system-building. This is institutional logic ownership. This is creating the engine behind performance planning.

Qualifications

Minimum Qualifications:


  • Bachelor’s degree in business, operations or other relevant / quantitative disciplines

  • 5+ years of experience in management consulting, operations, strategy or strategy role within a fast-paced technology company, preferably e-commerce

  • Strong problem solving and analysis skills, ability to solve complex and diverse business problems (commercial, operational, organizational) and synthesize findings into structured communication documents.

  • Advanced analytical skills; ability to gather data and structure it in a meaningful way for analysis and modeling, create reports and influence decision making.

Advanced spreadsheet skills needed for the role


  • Strong stakeholder management skills, ability to manage and work together with multiple stakeholders, both from strategy and operational side.

  • Self-starter with the ability to work independently, multitask, adapting to changing priorities.

Results and detail oriented, with strong commercial / business acumen

  • Able to work under pressure and tight timeline

Preferred Qualifications:


  • E-commerce and/or strategy consulting experience is preferred

  • Knowledge of SQL is highly preferred

About TikTok

Description pending