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Administrative Tasks
Customer Service Responsibilities
Skills Commonly Required
Typical Work Environments
Transport Operation Co-ordinator
AERO (S) PTE. LTD.
Full Time
Boon Lay, West Region
Mid Level
Competitive
Description
Core Duties
- Coordinate daily transport schedules and vehicle assignments
- Monitor drivers, routes, and delivery timelines
- Communicate with drivers, customers, warehouses, and dispatch teams
- Track shipments and respond to delays or disruptions
- Ensure transport operations comply with safety and legal regulations
- Maintain transport records, logs, permits, and documentation
- Arrange vehicle servicing, maintenance, and inspections
- Handle incident reporting and emergency response coordination
- Optimize routes to reduce fuel costs and improve efficiency
- Prepare operational reports and performance data
Administrative Tasks
- Update transport management systems and spreadsheets
- Process invoices, delivery notes, and transport documents
- Manage driver rosters, leave schedules, and attendance
- Coordinate subcontractors or third-party logistics providers
Customer Service Responsibilities
- Respond to customer delivery inquiries
- Provide status updates and resolve complaints
- Coordinate urgent or special transport requests
Skills Commonly Required
- Strong communication and coordination skills
- Time management and multitasking
- Knowledge of logistics or fleet operations
- Problem-solving under pressure
- Familiarity with GPS, dispatch, or transport software
- Microsoft Excel and reporting skills
Typical Work Environments
- Logistics and freight companies
- Shipping and warehousing operations
- Bus or taxi operators
- Construction and engineering firms
- E-commerce delivery companies
- Port and airport operations