Warehouse Assistant Manager ECommerce Fulfilment

OrderManagement

• Process and verify customer orders from various e-commerce platforms (e.g.,


• Shopee, Lazada, Qoo10, Shopify, etc.).


• Monitor order status and ensure accurate and timely fulfilment.


• Coordinate with customer service teams to resolve order-related issues.

Inventory& Warehouse Coordination

• Work closely with the warehouse team to ensure accurate stock levels.


• Oversee picking, packing, and labelling processes to meet quality standards.


• Assist in planning inventory replenishment based on order trends.

Logistics& Delivery Coordination

• Liaise with courier partners and third-party logistics providers to ensure on-time deliveries.


• Track shipment statuses and manage escalations when delays occur.


• Optimize delivery routes and cost efficiency where possible.

Reporting& Process Improvement

• Prepare daily, weekly, and monthly fulfilment reports for management review.


• Identify operational bottlenecks and work with cross-functional teams to improve processes.


• Support implementation of new systems and tools to enhance fulfilment efficiency.

JobSpecifications/Requirements:

• Diploma/Degree in its equivalent


• Diploma/Degree or equivalent qualification


• Strong understanding of customer account management


• Friendly, approachable, and customer service–oriented


• Proficient in MS Office applications


• Team-oriented with a collaborative mindset


• At least 1 year of relevant customer service experience


• Consistent with good attendance and punctuality


• Familiarity with WMS will be an added advantage

Candidateswith experience in customer service from any industry are welcome to apply.Experience in manufacturing or e-commerce will be an advantage.

WorkingLocation: 24Penjuru Road #01-06B, ALOG Commodity Hub Singapore 609128

WorkingHours: Monday -Friday (9:00AM to 6:30PM)