Warehouse Assistant

Company Overview

SHOVICE provides fulfillment value-added warehouse management services to increase business efficiency. We offer storage, inventory distribution, and pick-and-pack solutions tailored for e-commerce businesses.

Job Summary

You will manage warehouse operations including receiving, inspecting, storing, and dispatching goods. You will maintain accurate inventory, pick and pack orders, communicate with customers, and ensure a clean, safe warehouse environment.

Responsibilities

• Inspect incoming shipments for accuracy and damage to ensure quality receipt of goods


• Update inventory records and label goods to maintain accurate stock information


• Store products in designated warehouse locations to optimize space and accessibility


• Conduct regular stock counts and replenish inventory to prevent shortages


• Report inventory discrepancies or low stock levels promptly to management


• Pick items accurately according to order lists to fulfill customer orders


• Pack goods securely and label shipments correctly to ensure safe delivery


• Prepare shipments and coordinate with delivery partners for timely dispatch


• Load and unload delivery vehicles safely to maintain workflow efficiency


• Build and uncrate crates for secure storage and transport of goods


• Dispose of packaging materials properly to maintain a clean warehouse


• Maintain cleanliness and organization of the warehouse to support operational safety


• Follow safety procedures to prevent accidents and promote a safe work environment


• Assist in equipment maintenance as needed to ensure operational readiness


• Communicate clearly with customers regarding order status and delivery schedules


• Address customer inquiries and resolve basic warehouse-related issues promptly


• Coordinate special packing or handling requests with customers to meet their needs


• Operate forklifts or pallet jacks safely if certified to support material handling


• Assist in warehouse documentation and data entry to maintain accurate records


• Handle customer returns or damaged goods according to company procedures

Required competencies and certifications

• Ability to handle and operate necessary warehouse tools and equipment such as forklifts and pallet jacks (certification preferred but not explicitly required)


• Basic computer skills to update inventory and manage documentation


• Good physical fitness to handle heavy products safely

Preferred competencies and qualifications

• Strong communication and interpersonal skills to interact effectively with team members and customers


• Ability to multi-task, take initiative, and absorb information quickly to meet deadlines


• Highly motivated and self-driven team player with good time management skills