Warehouse Supervisor

📦 E-commerce Warehouse Supervisor

(Focus: Team Management, Efficiency & Cost Control)

🎯 Key Responsibilities

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1️⃣ Team Management (Core Focus)

• Plan staff rosters, manage attendance, and arrange overtime (OT)

• Ensure sufficient manpower daily to handle order volume

• Enforce attendance KPIs (punctuality, medical leave, unpaid leave control)

• Monitor staff productivity (orders per hour, picking rate)

• Conduct monthly performance evaluations

• Handle staff discipline issues (lateness, low productivity, attitude problems)

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2️⃣ Operations Management

• Ensure all daily orders are fulfilled on time

• Allocate tasks across picking, packing, and replenishment

• Handle operational issues (order surges, staff shortages)

• Control error rates (wrong items shipped, missing orders)

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3️⃣ Cost Control (Critical)

• Monitor usage of packing materials (bubble wrap, cartons, tape) to avoid waste

• Control overtime costs (no unnecessary OT)

• Optimize warehouse space and reduce clutter

• Propose process improvements to increase efficiency

JE Human Resources Pte Ltd (21C0627)

Goh Kheng Joo (Reg No. R1660691)