E-Commerce Manager (Multi-Brand) – Online Retail

E-Commerce Manager | $3.4k -4.5k + Monthly Commission Bonus + PB 

• Working days and Time: 5 days work week (Monday to Friday | 9am - 6pm)

• Working Location: Paya Lebar

Key Responsibilities 

1. Multi-Brand Strategy & Portfolio Management 

• Lead and manage the e-commerce performance of multiple brands across all online platforms. 

• Tailor strategies per brand while aligning to overarching company goals. 

• Ensure each brand’s voice, positioning, and customer experience is consistent and optimized online. 

2. Store & Platform Operations 

• Oversee day-to-day store operations for each brand across Lazada, Shopee, TikTok Shop, and direct-to-consumer websites (e.g., Shopify). 

• Ensure accurate and attractive product listings, updated stock availability, and competitive pricing strategies.

• Coordinate listings and bundle strategies tailored to each brand's positioning and sales objectives. 

3. Campaign & Promotion Management 

• Plan and execute promotional calendars for each brand in collaboration with marketing and sales teams. 

• Manage campaign submissions, flash deals, vouchers, and platform-wide events. 

• Negotiate with platform representatives for brand-specific features and marketing opportunities. 

4. Performance Tracking & Optimization 

• Monitor and analyze brand-specific KPIs (e.g., GMV, AOV, CTR, CVR, ROAS) to track sales performance and customer behavior. 

• Use insights to optimize listings, ad placements, and campaign effectiveness per brand. 

• Prepare brand-wise monthly performance reports and improvement plans. 

5. Team & Stakeholder Coordination 

• Work closely with internal brand managers, graphic designers, content teams, and logistics coordinators. 

• Manage junior e-commerce executives or outsourced support handling operations or chat responses.

• Ensure smooth alignment between sales, marketing, and logistics teams across brands. 

6. Inventory Planning & Fulfillment 

• Coordinate with warehouse and logistics teams to manage inbound and outbound stock for multiple brands. 

• Forecast demand per brand and plan stock transfers to ensure healthy availability and minimize aged inventory. 

7. Brand Relationship & Growth 

• Support brand development goals, including market penetration, pricing strategies, and feedback on product performance. 

• Recommend new product introductions or platform expansions based on market demand and sales insights.
  

Requirements 

• Bachelor’s degree in Business Administration, or related field. 

• Minimum 3-5 years of experience in managing e-commerce operations, preferably across multiple brands. 

EA Personnel Name: Ong Ru Peng

EA Personnel No: R24124262

EA License No: 21C0845