Sales Admin Executive

Key Responsibilities:

• Coordinate with the sales team on customer’s order before delivery

• Organize, process and arrange customer’s orders, packing, and delivery of goods and supplies

• Oversee and ensure smooth operation at the warehouse

• Maintain supplies of inventory by checking stock to determine and monitor inventory level, anticipating needed supplies, placing and expediting orders for supplies

• Adhere to the schedule of delivery orders and prepare all necessary paperwork

• Scheduling deliveries and liaising with external logistics partners

• Engage with vendors and source for cost effective replacement or new and interesting products

• Preparing and issuing sales invoices and credit notes, tracking suppliers invoices to arrange for payment processing, preparing necessary reports and filing

• Undertake any other ad-hoc responsibilities assigned by the company

Requirements/Qualifications:

• Higher NITEC / NITEC in any discipline or Diploma in Business Studies, Supply Chain or equivalent.

• At least 1-2 years of experience in sales administrative, business support or relevant fields.

• Candidates with experience in F&B, Hospitality Management or E-commerce industry is a plus.

• Proficiency in Microsoft Office (Excel, Word) and preferably experienced with CRM systems.

• Strong commitment to customer service excellence and customer satisfaction.

• Ability to work independently in a fast-paced environment and manage multiple tasks simultaneously.

• Hands-on with good problem-solving and follow-up skills relating to operations and customer issues.

• Excellent interpersonal, communication and organizational skills.

• Attention to details and accuracy with strong analytical skills to analyse data and identify areas for improvement.

• Candidate should be resourceful, highly adaptative and a team player who can work with people of all levels.