Assistant Brand Planner - Order Management

Position Summary

This role supports our retail operations by ensuring timely and accurate order coordination for product assortments across stores and channels. You will play a key role in ensuring products are available to meet customer demand and seasonal launches.

Key Responsibilities

1. Order Management

• Coordinate purchase order submissions with global partners to support seasonal product launches within required timelines


• Ensure accuracy of order details, including quantities, costs, and delivery timelines aligned with retail calendars


• Track order status and follow up on global placement, acceptance, and shipment to ensure on-time product availability in stores and channels

2. Operational Support

• Maintain and update order data in systems to ensure accuracy and visibility


• Evaluate shipment progress and escalate delays or risks that may impact store availability

3. Cross-Functional Communication

• Liaise with Merchandising, Sourcing, and Logistics teams to support product flow into stores and retail channels


• Communicate updates to internal stakeholders and global partners


• Participate in cross-functional calls and discussions

4. Reporting & Analysis

• Prepare weekly and monthly reports for internal and external stakeholders


• Support analysis of shipment timing and order performance to optimize product availability and sales readiness

5. Continuous Improvement

• Support process improvement initiatives


• Contribute to team best practices and operational efficiency

Success Measures

• Timeliness and accuracy of order coordination


• Data accuracy and system updates


• Responsiveness to operational issues


• Quality and timeliness of reporting


• On-time product availability to support store operations and sales performance

Qualifications & Experience

• Diploma or Bachelor’s degree in Supply Chain, Business, or related field


• 1–3 years of relevant experience in retail, supply chain, order management, or customer service

Skills & Competencies

• Strong attention to detail and organizational skills


• Basic analytical and problem-solving skills


• Effective communication skills


• Ability to work in a fast-paced, team-oriented retail environment


• Proficiency in Excel and power platform