Assistant Ecommerce Manager / Senior E-commerce Exe

Job Responsibilities

• Plan and manage online campaigns across multiple channels, including promotions, flash sales, livestreams and email marketing

• Monitor campaigns and review their performance after launch

• Coordinate with internal teams on pricing, product catalogues, campaign plans, sales targets and inventory

• Analyse customers’ online shopping behaviour and provide insights to support customer engagement and development

• Manage online marketplaces and oversee the customer journey across e-commerce platforms

• Work with creative agencies and e-commerce vendors to develop campaign materials that follow brand guidelines

• Provide copywriting support for marketing materials

• Explore new features and functions to improve the direct-to-consumer (D2C) online shopping experience

• Track key e-commerce metrics, including website traffic, bounce rate, conversion rate and average order value, and identify areas for improvement

• Manage campaign pricing across online platforms

• Handle accounts payable and receivable, returns and customer enquiries

• Manage chatbot responses and ensure customer enquiries are attended to promptly

• Oversee monthly sales, inventory and purchasing activities

• Perform other related duties as assigned

Job Requirements

• Degree in Marketing, Business or a related discipline

• 4–5 years of relevant experience in e-commerce, online sales or digital marketing

• Experience in the consumer electronics, home appliances, consumer technology or online retail industry is preferred

Ho Ming Jie (Edmund) Reg No: R1987094

The Supreme HR Advisory Pte Ltd EA No: 14C7279