Associate Partner - CRL

1. Product Strategy & Innovation

• Define and execute product vision and roadmap aligned with business goals and market opportunities


• Drive innovation across supply chain SaaS platforms (OMS, WMS, TMS, Inventory Optimization, POS)


• Launch new digital products and capabilities to improve revenue, customer engagement, and time-to-market


• Establish industry blueprints and frameworks to standardize product offerings

2. Digital Transformation Leadership

• Lead large-scale end-to-end digital transformation programs across omni-channel ecosystems


• Design and implement order-to-cash, store fulfillment, and customer engagement transformations


• Develop and execute supply chain transformation roadmaps for global clients


• Optimize inventory, fulfillment cost, and operational efficiency using digital solutions

3. Solutions Engineering & Systems Integration

• Oversee solution architecture for enterprise implementations across supply chain platforms


• Lead cross-functional teams for system design, integration, and deployment


• Drive automation of solutioning processes (RFPs, pre-sales, implementation)


• Ensure seamless integration across ERP, e-commerce, payments, and supply chain systems

4. Business Development & Pre-Sales

• Partner with sales teams to define transformation vision and convert opportunities into large-scale programs


• Engage C-level stakeholders to shape strategic initiatives and secure buy-in


• Build and grow pipelines within existing and new client accounts


• Lead proposal development, solution presentations, and technical advisory

5. Delivery & Program Management

• Manage complex, multi-million-dollar programs from concept through execution


• Ensure delivery excellence across timelines, budget, and quality


• Lead global, cross-functional teams including consultants, vendors, and product teams


• Implement Agile methodologies and governance frameworks

6. Customer Experience & Business Outcomes

• Enhance customer journeys through digital and omni-channel capabilities


• Improve KPIs such as: o o o Customer satisfaction and engagement

Order fulfillment speed and accuracy Inventory turnover and cost efficiency

• Enable real-time visibility and decision support through analytics and reporting

7. Leadership & Talent Development

• Build and mentor high-performing teams across product, consulting, and delivery functions


• Foster a culture of innovation, collaboration, and continuous improvement


• Develop capability models, accelerators, and training programs


• Guide teams on technical, functional, and strategic priorities

• 15–20+ years of experience in digital supply chain, product management, or consulting


• Proven leadership in large-scale transformation programs ($5M+)


• Strong domain expertise in:

1. Order Management Systems (OMS) 2. Warehouse Management Systems (WMS) 3. Inventory Optimization & Fulfillment 4. Omni-channel retail and eCommerce

• Experience across industries such as retail, eCommerce, technology, or logistics


• Demonstrated success in pre-sales, business development, and stakeholder management Preferred Qualifications


• MBA or advanced degree in Business, Engineering, or Technology


• Experience with global consulting firms or SaaS product organizations


• Exposure to tools such as SAP, Manhattan Associates, o9, or similar platforms


• Experience leading global teams across multiple geographies Key Competencies


• Strategic thinking and business acumen


• Strong leadership and stakeholder management (C-level engagement)


• Expertise in supply chain transformation and digital ecosystems


• Problem-solving and solution design


• Communication and executive presentation skills