E-Commerce Associate
Job Summary
Join Outdoor Venture as an E-Commerce Associate to manage daily online store operations, process orders, update product listings, and support sales campaigns across platforms like Shopee, Lazada, TikTok Shop, and Shopify.
Responsibilities
Manage daily operations of online stores on Shopee, Lazada, TikTok Shop, and Shopify to ensure smooth e-commerce performance
Process and monitor online orders to guarantee timely fulfilment and delivery to customers
Create and update product listings with accurate descriptions, images, prices, and stock availability
Respond promptly to customer enquiries regarding products, orders, deliveries, returns, and exchanges
Assist in planning and executing online promotions, campaigns, and sales events to drive sales growth
Monitor stock levels and coordinate with internal teams to maintain accurate inventory information
Track online sales data and prepare basic sales and performance reports for management review
Collaborate effectively with internal teams to support seamless e-commerce operations
Perform other related duties as assigned by the manager
Preferred competencies and qualifications
Interest in e-commerce, online retail, and digital marketplaces
Experience using Shopee, Lazada, TikTok Shop, or Shopify platforms
Proficient in Microsoft Office, especially Excel, to manage data and reports
Strong communication and customer service skills to engage with customers and internal teams
Organised and detail-oriented with the ability to manage multiple tasks efficiently
Ability to work independently and collaboratively within a team
Positive attitude, responsible work ethic, and eagerness to learn
Ability to work effectively in a fast-paced environment and meet deadlines