E-Commerce Executive ( Marketing & Operation )
eCommerce Executive (Marketing & Operations)
We are looking for a motivated, resourceful and hands-on eCommerce Executive to join our VitaminMall team.
The primary focus of this role is to drive online sales growth through eCommerce marketing, marketplace management, advertising and promotional activities across Shopee, Lazada, TikTok Shop and other digital platforms.
As part of a lean and collaborative eCommerce team, the successful candidate will also be expected to support operational activities on an ad hoc basis, including order processing, picking, packing, stock handling and preparing parcels for shipment.
We are looking for someone who is adaptable, takes ownership of their responsibilities and is willing to contribute wherever needed. This is not an exclusively desk-based marketing role, and applicants must be comfortable assisting with hands-on operational duties whenever required.
Key Responsibilities
eCommerce Marketing & Sales Growth
Plan and execute marketing campaigns across Shopee, Lazada, TikTok Shop and other eCommerce platforms.
Manage marketplace advertising, promotions and campaign participation to increase traffic, conversions and sales.
Monitor sales, advertising and product performance, and recommend improvements based on data analysis.
Support social media, influencer marketing and brand-building activities.
Assist in planning and coordinating livestream campaigns with hosts.
Work with external agencies, influencers and other partners on digital marketing initiatives.
Marketplace & Content Management
Create, update and optimise product listings across multiple online marketplaces.
Improve product titles, descriptions, images, pricing and promotional offers to increase visibility and conversions.
Use AI-powered tools to create attractive product banners, campaign visuals, marketing materials and promotional content.
Assist in creating short-form product videos for Shopee, TikTok and social media.
Support new product launches and other marketplace promotional activities.
Ensure product information, pricing and inventory details are accurate and updated.
eCommerce Operations & Team Support
Assist with order processing, picking, packing, labelling and parcel preparation on an ad hoc basis.
Support stock handling, replenishment and basic inventory checks when required.
Assist with fulfilment and logistics activities during busy campaign periods or when additional manpower is needed.
Work closely with team members to ensure daily operations run smoothly.
Undertake other reasonable operational and administrative duties as required to support the business.
Requirements
Diploma or Degree in Marketing, eCommerce, Business or a related field.
At least 1 year of relevant experience in eCommerce, digital marketing or marketplace operations.
Hands-on experience with eCommerce platforms such as Shopee, Lazada or TikTok Shop.
Results-oriented with a strong interest in growing online sales, improving conversion rates and optimising marketplace performance.
Proficient in Microsoft Office, particularly Excel.
Good written English communication skills.
Strong analytical, organisational, time-management and multitasking abilities.
Self-motivated, responsible and able to work independently with minimal supervision.
Resourceful, proactive and willing to take initiative to solve problems and improve work processes.
Willing to learn new skills, embrace AI-powered tools and adapt quickly in a fast-paced environment.
Flexible and hands-on attitude: Willing and able to assist with operational duties, including picking, packing, stock handling and order fulfilment, whenever required.
Strong team player: Comfortable working in a lean eCommerce team where everyone contributes and supports one another across different functions.
Why Join VitaminMall?
Gain practical exposure to end-to-end eCommerce marketing and operations.
Work across multiple major online marketplaces.
Build experience in advertising, marketplace campaigns, content creation, livestreaming and fulfilment.
Opportunity to contribute directly to sales growth and business performance.
Dynamic and supportive working environment.
Working Hours
5-day work week (Monday to Friday, 8.30am–6.00pm)
Benefits
Medical benefits
Annual leave
Convenient workplace within walking distance of Kaki Bukit MRT
Important: This position primarily focuses on eCommerce marketing and marketplace management. However, as part of a lean eCommerce team, employees are also expected to assist with hands-on operational duties, including picking, packing, stock handling and parcel preparation, whenever required. Applicants seeking an exclusively desk-based marketing role may not find this position suitable.