E-Commerce Sales & Operations Executive
About the Company
We are a fast-growing e-commerce and retail company operating across both B2C and B2B markets. Our business spans online marketplaces, wholesale, warehousing, fulfilment and direct sales. We are building a dynamic team and offer opportunities to take on responsibility, contribute ideas and grow together with the business.
Responsibilities
Manage multiple online marketplace accounts
Reply to customer enquiries and close sales
Create and maintain product listings
Manage online advertisements and promotions
Maintain accurate sales and inventory records
Update stock quantities after every sale
Monitor stock levels and arrange purchase/replenishment of new stock
Support warehouse walk-in sales and maintain attractive product displays
Coordinate with part-time sales staff when required
Prepare monthly sales reports including revenue, expenses and net profit
Track best-selling and slow-moving products
Handle ad-hoc tasks assigned by management
Requirements
Sales-driven with good customer communication skills
Detail-oriented and accurate with data entry
Strong proficiency in Microsoft Excel is required
Able to prepare, organise and analyse sales and inventory data in Excel
Able to work independently and handle multiple tasks
Retail, e-commerce or sales experience is an advantage
Familiarity with e-commerce or online marketplaces is an advantage