Full Time Retail Executive - Premium Sleep & Wellness | Up to $3k/month
Salary: $2,000 – $3,000 per month + Commission
Locations: Tiong Bahru, Great World and Orchard Area
Working Hours: 5-day work week, based on retail operating hours
Benefits: AWS and 14 days’ Annual Leave
Job Overview
We are seeking passionate and customer-oriented Retail Executives to join a premium sleep and wellness brand specialising in natural mattresses, sustainable furniture, bedding and curated sleep essentials.
This role is ideal for individuals with a strong interest in retail sales, lifestyle products and customer experience. You will provide personalised product recommendations, build lasting customer relationships and contribute to showroom sales performance.
Job Responsibilities
Retail Sales and Customer Experience
Conduct personalised sleep consultations and recommend suitable products based on customers’ needs.
Promote mattresses, pillows, bedframes, bedding and related accessories.
Drive sales through cross-selling and upselling opportunities.
Work towards individual and showroom sales targets.
Deliver a premium, consultative and educational shopping experience.
Build long-term customer relationships to encourage repeat purchases and referrals.
Customer Relationship Management
Handle customer enquiries through WhatsApp, email, phone, website and walk-in channels.
Follow up with customers after showroom visits and quotation submissions.
Track sales leads and follow through to successful closure.
Coordinate deliveries and manage after-sales enquiries.
Maintain accurate customer records and communication history.
Sales Operations and Administration
Prepare quotations, sales orders and invoices.
Maintain accurate payment, delivery and customer information.
Coordinate inventory availability and stock allocation.
Process e-commerce orders and arrange fulfilment.
Assist with sales reporting and administrative duties.
Visual Merchandising and Brand Support
Maintain showroom presentation, cleanliness and product displays.
Support seasonal campaigns, product launches and merchandising updates.
Assist with workshops, sales events and marketing activities.
Conduct product demonstrations and customer education sessions.
Job Requirements
Diploma or Degree in Business, Marketing, Retail Management, Hospitality or a related discipline.
At least 2 years of relevant experience in retail sales, premium consumer products, furniture, lifestyle, hospitality or wellness.
Strong consultative selling and relationship-building skills.
Customer-oriented with excellent communication and interpersonal skills.
Comfortable using email, CRM systems and digital platforms.
Experience with Odoo, Shopify or similar platforms will be an advantage.
Willing to work weekends and Public Holidays according to the retail roster.
Working Arrangement
May be required to rotate between showrooms during the probation period.
A regular showroom may be assigned upon confirmation, subject to operational requirements.
Commission will be paid according to the company's commission scheme.
Interested applicants are welcome to apply. Join a premium lifestyle brand and develop your career in consultative retail sales and customer experience.
Charity Loh R26162595
RecruitFirst Pte Ltd
E.A. 13C6342