Global Digital Operations Specialist

Global Digital Operations Specialist

About the Role

You’ll help keep our international web and app-store presence running and growing — managing site operations, search visibility, store listings, and the cross-team projects that bring them together.

The role centres on our priority overseas markets, with backing from content, design, engineering, product, and analytics teammates.

What You’ll Do

1. Keep the daily operations of our overseas websites — handling routine updates, Help Centre and FAQ upkeep, release notes, and the ongoing care of campaign and promotional pages.

2.Lead or support the deployment of new web, campaign, and landing pages, coordinating with content, design, development, and product teams.

3.Keep search visibility healthy: work on keywords, page titles, meta descriptions, internal linking, and image alt text as part of our SEO programme.

4.Track site health and organic search with tools like Google Search Console and Google Analytics.

5. Maintain our app-store listings on the App Store and Google Play as part of app store optimisation (ASO) activities.

6. Optimise store listing elements (titles, subtitles, keywords, descriptions, screenshot copy, and release notes) to enhance discoverability.

7.Consolidate user feedback sourced from the website, app-store reviews, surveys, and support channels into actionable insights.

8.Provide operational support for partner and creator (KOL/KOC) campaigns, including landing-page setup, link tracking, and performance reporting.

9.Prepare periodic operational reports, SEO/ASO findings, user-feedback summaries, and corresponding recommendations.

What We’re Looking For

1.Around 2–5 years of relevant experience, although graduates with relevant internship experience are also welcome.

2.Good English communication and coordination skills to work smoothly with both internal teams and external creators, and working Chinese required for cross-team collaboration.

3.Working knowledge of operational workflows for websites, content pages, campaign pages, and landing pages.

4.Basic SEO knowledge (keywords, meta tags, internal links, organic search, Google Search Console, Google Analytics, etc.).

5.A working grasp of App Store / Google Play operations and the basics of ASO.

6.The instinct to spot problems in user feedback, page analytics, search data, and store-page metrics, and to flag them early.

7.Interest in gaming, apps, online entertainment, digital content, and how global markets behave.

What Would Give You an Edge

1. Prior operations work on gaming, apps, online entertainment, consumer-internet, or digital-content products.

2. Experience running English, global, or multilingual websites.

3. Proficiency with Google Search Console, Google Analytics, Ahrefs, Semrush, or Similarweb.

4. Practical use of App Store Connect, Google Play Console, Sensor Tower, data.ai, or comparable tooling.

5. SEO content experience — keyword research, FAQ work, campaign-page optimisation.

6. ASO practice — store copywriting, screenshot text, and managing review feedback.

7. Demonstrated cross-functional collaboration with content, design, engineering, product, or data teams.