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Operations Manager (eCommerce)

Snaphunt

Full Time Singapore Mid Level Competitive
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Description

Company



Snaphunt Pte Ltd


snaphunt.com



Designation


Operations Manager (eCommerce)


Date Listed


11 Nov 2025


Job Type



Entry Level / Junior Executive


Full/Perm



Job Period


Immediate Start, Permanent


Profession



Marketing / Public Relations


Industry



Others


Location Name


Singapore


Allowance / Remuneration


$6,350 - 7,750 monthly



Company Profile


Our client is a small but mighty Australian brand, born from a simple solution to a genuine problem.


Job Description



  • Join a rapidly scaling business and create Operations success

The Job


You will be responsible for :



  • Plan supply for 150+ SKUs, set reorder points, and align buy plans with marketing, seasonality, and promotions.

  • Coordinate production across three factories, including POs, samples, barcodes, carton specs, labeling, and QC sign-off.

  • Manage shipments from factories to multiple warehouses and Amazon sites, including FBA and FBM. Handle shipment creation, cartonization, booking, and delivery appointments.

  • Oversee 3PL providers across countries. Track SLAs, receiving times, pick accuracy, and delivery performance.

  • Manage freight door-to-door. Compare sea, air, express, and hybrid options while optimizing for speed and cost. Handle all documentation, customs, and duties.

  • Maintain clean SKU data, ensuring accuracy across Shopify, Amazon, Inventory Planner, and 3PL systems.

  • Ensure Amazon readiness by maintaining FNSKU labels, carton prep standards, hazmat checks, and IPI health.

  • Create and improve SOPs, dashboards, and weekly reports that highlight stock health, landed costs, and operational performance.

  • Collaborate with Marketing on demand planning, with Finance on landed costs and margins, and with Customer Service on replacements and returns.

  • Continuously improve lead times, costs, and service levels through process optimization.

  • Oversee all wholesale distribution, providing backend support, processing orders on time and maintaining stock levels.


Ideal Candidate



  • Minimum 3 years owning operations for a physical product brand with 100+ SKUs and multi-site warehousing.

  • Proven experience shipping from multiple factories in Asia to international warehouses and Amazon FBA.

  • Hands-on with Shopify, Amazon Seller Central, and an inventory/ERP system (e.g., Inventory Planner, Cin7, Dear, NetSuite, Skubana).

  • Direct management of 3PLs, freight forwarders, and Amazon shipment plans.

  • Data-driven approach using metrics like OTIF, fill rate, weeks of cover, stock turns, IPI, and landed costs.

  • Skilled at building SOPs, automations, and systems others can follow.

  • Clear communicator, calm under pressure, and decisive in a fast-moving environment.


Ref: 3990IKMEEX



Application Instructions



Apply this role at https://snaphunt.com/jobs/3990IKMEEX


Agent Note This position is posted on behalf of a client by a third party agent.



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About Snaphunt

Description pending