Passenger Services Associate
About SATS Ltd.
SATS is Asia's leading provider of food solutions and gateway services. Using innovative food technologies and resilient supply chains, we create tasty, quality food in sustainable ways for airlines, foodservice chains, retailers and institutions. With heartfelt service and advanced technology, we connect people, businesses and communities seamlessly through our comprehensive gateway services for customers such as airlines, cruise lines, freight forwarders, postal services and eCommerce companies.
Fulfilling our purpose to feed and connect communities, SATS delights customers in over 60 locations and 14 countries across the Asia Pacific, UK, and the Middle East. SATS has been listed on the Singapore Exchange since May 2000. For more information, please visit www.sats.com.sg.
Summary
SATS Asia-Pacific Star
As a Passenger Service Associate, you play a vital role in creating a pleasant experience for passengers’ departure. You will be a part of a dynamic team, working in an exciting environment where you can gain insight to ground handling operations in Changi Airport. You can look forward to career opportunities, attractive incentives and recognition.
Key Responsibilities:
Checking in passengers
Service ambassador to assist and guide passengers on the use of Self Service Kiosk and Auto Bag Drops
Gate handling duties including communicating with airline crews and coordinating departure activities with various departments
Guiding and escorting transit passengers from arrival gate to Transfer Holding Area
Assisting passenger who require special assistance
Requirement:
NITEC or equivalent
Able to perform rotating shift work including weekends and public holidays
Customer Oriented and a good team player
Comfortable with using computer
Conversant and confident in English