Product Manager, Digital Experience & E-Commerce

Summary

We are seeking a talented and experienced Product Manager to lead our Digital Experience and E-Commerce initiatives at Scoot Pte Ltd. In this role, you will be responsible for driving the strategy, development, and optimization of our digital products and e-commerce platforms to enhance customer experience and drive business growth.

Job Description

Responsibilities:

• Develop and execute product roadmaps for digital experience and e-commerce initiatives




• Collaborate with cross-functional teams to gather and analyze business requirements




• Create and maintain detailed product documentation, including wireframes and business requirements documents




• Manage the entire product lifecycle from conceptualization to launch and post-launch optimization




• Utilize data analytics tools like Google Analytics and data visualization such as Tableau to inform product decisions and measure performance




• Involved in user experience (UX) design efforts, working closely with UX designers and using tools like Figma and Miro




• Oversee content management systems (CMS) to ensure consistent and engaging digital experiences




• Manage vendor relationships and contracts related to digital products and e-commerce platforms




• Implement change management strategies to ensure smooth adoption of new digital initiatives




• Facilitate effective communication and resolve conflicts among stakeholders




• Continuously monitor industry trends and competitor activities to identify opportunities for innovation

Qualifications:

• Bachelor's degree in Business, Computer Science, Information Systems or related field; MBA preferred




• 5+ years of experience in product management, preferably in digital experience or e-commerce




• Proficiency in product management tools and methodologies, including roadmapping and wireframing




• Strong analytical skills with experience using Google Analytics, Tableau, and Microsoft Excel




• Familiarity with UX design principles and tools like Figma and Miro




• Experience with content management systems (CMS) and e-commerce platforms




• Excellent project management and organizational skills




• Strong communication and interpersonal skills, with the ability to manage conflicts effectively




• Experience in vendor management and contract administration




• Critical thinking and problem-solving skills




• Adaptability and willingness to learn in a fast-paced environment




• Knowledge of change management principles and practices

Join our team at Scoot Pte Ltd and play a crucial role in shaping our digital future and driving e-commerce success!